For up-to-date road travel and traffic information, contact our
Traffic Customer Care Line (open 24/7/365) on 0800 028 1414.

For general enquiries please click here for answers to frequently asked questions or contact us via:

  • The Contact Us form on this page
  • Email:
  • Phone: 01738 448 600 (Mon-Fri, 08.00-16.30)
  • Address: BEAR Scotland, BEAR House, Inveralmond Road, Perth, PH1 3TW

You can report defects via this form or via the Traffic Scotland Customer Care Line 0800 028 1414.

For enquiries relating to careers please email our HR team on

Click here for information about Third Party Claims.

BEAR Scotland takes customer complaints seriously, and our complaints procedure seeks to ensure that customer complaints are recorded, investigated and resolved in a fair, thorough and timely way.  Read our Customer Complaints Procedure here.

We have offices and depots spread throughout the country:

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