Customer Care Officer


BEAR Scotland is a leading provider of highways maintenance services across Scotland. We manage and maintain over 2,500km of Scotland’s trunk road network, tackling just about every imaginable task and working round the clock to help keep Scotland moving.

We take pride in offering a dedicated, flexible approach which supports our clients, underpinned by the recruitment, development, and retention of a locally based workforce.

We are looking to recruit a customer care officer based at our Perth depot.

Are you passionate about delivering high standards in customer care? Have you got a track record in delivering positive customer interactions? As customer care officer you will play an essential role in delivering exceptional service to customers and stakeholders and will help drive a customer focussed approach throughout our culture.

You will be part of the wider Engagement team within BEAR Scotland that is committed to delivering a high level of service, tailored to stakeholder needs, through effective engagement; driving service excellence which balances customer need and satisfaction with operational requirements.

You will be degree qualified and have experience in a customer care role. It is essential you are a team player.


For more information please contact: